Who we are
Our website address is https://www.siamtradesynergy.com. We are SiamTrade Synergy Co., Ltd., 9 Soi Udomsuk 50, Bangna, Bangkok, Thailand. Contact: siamtrade88@gmail.com.
Information we collect
We only collect the information you send us – for example your name, company, email address, phone / WhatsApp number and message when you use our inquiry form, email us or message us on WhatsApp. For commodity orders we may also ask for company documents (such as an LOI, company registration, director passport and proof of funds) so that we can complete the transaction.
How we use it
We use your information to reply to inquiries, prepare quotations and contracts, arrange shipment and comply with legal and trade requirements. We do not sell your personal data.
Cookies and analytics
This website does not use advertising or tracking cookies. Our hosting provider may keep standard server logs (such as IP address and browser type) for security and performance.
Third-party services
Our site links to third-party services such as WhatsApp, Facebook and Stripe (for card payments on investment plans). When you open these services, their own privacy policies apply.
Sharing your data
We share information only with parties needed to fulfil your order (for example shipping agents, inspection companies and banks) or when required by law.
How long we keep it
We keep inquiry and transaction records for as long as needed for business, tax and legal purposes.
Your rights
You may ask us to access, correct or delete the personal data we hold about you by emailing siamtrade88@gmail.com. This does not include data we must keep for legal, accounting or security reasons.